Privacy Policy

Privacy Policy

This Privacy Policy describes how THERAVÉ (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

Web browser information

IP address

Time zone

Cookies installed on your device

When you place an order or attempt to make a purchase, we may collect the following information:

Full name

Billing address

Shipping address

Payment information

Email address

Phone number

2. How We Use Your Personal Information

We use the information collected to:

Process and fulfill orders

Arrange shipping and send order confirmations

Communicate with you regarding orders or customer support inquiries

Detect and prevent fraud or security risks

Improve and optimize our website and services

Send promotional or marketing emails if you choose to receive them

3. Sharing Your Personal Information

We may share your personal information with trusted third-party providers that help us operate our business, including:

Payment processors

Shipping providers

Website hosting and ecommerce platforms

Analytics and marketing providers

We may also share your information when required by law or to protect our legal rights.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience and analyze website traffic.

You can disable cookies through your browser settings; however, some parts of the website may not function properly.

5. Data Retention

We retain your order information and customer data for our records unless and until you request that we delete this information, subject to legal obligations.

6. Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to:

Access your personal data

Correct inaccurate information

Request deletion of your personal data

Restrict or object to certain processing activities

To exercise these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations. Updates will be posted on this page.